Frequently asked questions
If you don’t see your question here, contact us and we’ll help.
Are these courses financial advice or therapy?
No. Our content is educational. We teach general frameworks and habits. We do not provide individualized financial, legal, tax, or mental health advice.
How long do I have access to a self-paced course?
You receive at least 12 months of access, including updates released during that period. Cohort and live sessions include recordings when permitted.
Do you offer refunds?
Where stated on a course page, we offer a clear refund window. If you’re unsure, write to us before purchasing and we’ll help you choose a right-fit course.
Are there certificates of completion?
Yes. Most courses provide a certificate of completion. Practitioner courses may include proof of hours; they are not a license or accreditation.
What accessibility features do you support?
We include captions, transcripts, scalable text, keyboard navigation, and calm color contrasts. Need something else? Let us know.
How do “Fallows” work?
Click “Add to Fallows” in the catalog to save a course to your private list on this device. Visit Fallows to review or remove items.
Do you have live support?
We provide email support Monday–Friday. For urgent access issues, include “ACCESS” in the subject so we can triage quickly.
Can teams or partners enroll together?
Yes. We offer group access for teams and couples. Contact us for options and invoices.